AMPELMANN Versand und Zahlung

Shipping

We ship CO²-neutral. All packages are sent up to a total weight of 31.5kg.

Germany

DHL GoGreen €5.95 / free shipping on orders over €35 (delivery time up to 5 working days)
DHL Bulky Goods €25 (only for our deck chairs - delivery time up to 7 working days)
PIN Mail €1.95 (only compact items up to 1kg - delivery time up to 7 working days)

European Union (EU countries)

DHL Premium €14.95 / free shipping on orders over €150 (delivery time up to 10 working days)
DHL Bulky Goods €35 (only for our deck chairs - delivery time up to 15 working days)

Europe (excluding EU countries)*

DHL Premium €19.95 / free shipping on orders over €150 (delivery time up to 10 working days)

International*

DHL Worldwide €34.95 / free shipping on orders over €150 (delivery time 5 to 50 working days)

⚠️ Please note! If a shipment cannot be successfully delivered and is therefore returned to us, you will automatically receive a credit from us excluding the shipping costs. Reasons for unsuccessful delivery include:

no access to the building
no sign on the doorbell
recipient possibly moved
package was not picked up in time at the post office
recipient's address is incomplete

* Duties or fees may apply for import. Please check the local regulations before purchase.
We ask for your understanding that we cannot ship to all countries.

Payment

To make your purchase from us as convenient and uncomplicated as possible, you can choose between the following payment methods:

Pay with your PayPal account or simply create one.

Pay quickly and securely with your credit or debit card. We use PayPal as a service provider for this payment method.

A PayPal account is NOT required and does not have to be created.

After completing your order, you will be redirected to an encrypted page of the payment service provider PayPal. You can then enter your bank details there.

A PayPal account is NOT required and does not have to be created.

After completing your order, you will be redirected to an encrypted page of the payment service provider PayPal. A PayPal account is NOT required and does not have to be created.

Please note that purchase on account is only available to private buyers. Unfortunately, commercial orders with a commercial address or company address are not possible.

PayPal carries out a risk assessment after selecting purchase on account. This may result in the collection of credit reports. Ampelmann has no influence on the decision. You will receive a separate payment receipt with the bank details of the payment service provider PayPal. The term of payment is 30 days from the order date.

The invoice amount must then be transferred to PayPal.

If you have any questions about a payment, please contact PayPal (Tel: 0800-7234730). With this payment method, you will not incur any additional costs from us or the payment service provider.

After completing your order, you will be redirected to an encrypted page of the payment service provider PayPal. You can then enter your bank details there.

A PayPal account is NOT required and does not have to be created.

Payment via Klarna is only possible as a private customer.

After completing your order, you will be redirected to an encrypted page of the payment service provider Klarna.

You can choose between direct debit and instant transfer and then enter your bank details.