Shipping

Shipping

COVID-19: important information

The coronavirus affects every person and every company around the world. For us it is of highest priority to ensure the safety and health of our team, our customers, suppliers, delivery partners and all people around us.

At the same time we are giving our best to ensure that our webshop is still available 24/7 as usual and provides excellent service to our customers.

We kindly ask for your patience and apologize for any inconvenience.

Please note, that deliveries to: Antigua and Barbuda, Aruba, Azerbaijan, Bahamas, Barbados, Belize, Bermuda, Bolivia, Bonaire, Brunei Darussalam, Burkina Faso, Burundi, Cape Verde, Canada, Cayman Islands, Central African Republic, Chad, Chile, Colombia, Comoros, Costa Rica, Democratic Republic of the Congo, Republic of the Congo, Republic of Cuba, Curaçao, Djibouti, Dominica, Dominican Republic, Ecuador, East Timor, El Salvador, Fidji, French Guiana, French Polynesia, Gambia, Ghana, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Iran, Jamaica, Laos, Liberia, Libya, Malawi, Mali, Martinique, Mauritania, Mauritius, Monaco, Mongolia, Morocco, Myanmar, Nepal, New Caledonia, New Zealand, Nicaragua, Panama, Papua New Guinea, Peru, Paraguay, Philippines, Réunion, Samoa, São Tomé and Principe, Seychelles, Sierra Leone, Somalia, St. Kitts and Nevis, St. Lucia, St. Maarten, St. Vincent and the Grenadines, Sudan, Suriname, Syria, Tajikistan, Tasmania, Trinidad and Tobago, Turkmenistan, Tuvalu, Uganda, Uzbekistan, Vanuatu, Venezuela, Wallis & Futuna, Western Sahara and Yemen are currently not possible!

For further information regarding the current restrictions on shipping and delivery by Deutsch Post DHL please visit the following link: www.dhl.de/en/coronavirus.html

Shipping with insurance 📦

We ship your orders with DHL. In order to ensure fast and reliable shipping, we only send insured parcels.

  • National

    For orders over € 30.00 within Germany the delivery is free of charge, otherwise € 4.95 will be added for shipping expenses. For insured parcels, the allowed weight is up to 31.5 kg. The delivery time is 3-5 working days.

    The product SONNENANBETER is a bulky good item. Bulky goods are only shipped within Germany and the shipping costs is € 20.00 for up to two deck chairs. Due to the current situation, DHL has announced that there will be selectively delays by bulky good item shipping in big cities. We kindly ask for your patience and understanding.

  • International

    For deliveries outside the EU, the customer shall bear the costs of any customs and import duties incurred in accordance with the legal provisions of the recipient country. The delivery time within the EU is a maximum of 21 work-days. For other countries 4-6 weeks.

    • Zone 1 € 12.95

      Austria, Belgium, Bulgaria, Czech Republic, Croatia, Cyprus, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom
    • Zone 2 € 19.95

      Andorra, Liechtenstein, Norway, Switzerland, Vatican City
    • Zone 3 € 31,95

      Japan
    • Zone 4 € 34.95

      Rest of the world - excl. Antigua and Barbuda, Aruba, Azerbaijan, Bahamas, Barbados, Belize, Bermuda, Bolivia, Bonaire, Brunei Darussalam, Burkina Faso, Burundi, Cape Verde, Canada, Cayman Islands, Central African Republic, Chad, Chile, Colombia, Comoros, Costa Rica, Democratic Republic of the Congo, Republic of the Congo, Republic of Cuba, Curaçao, Djibouti, Dominica, Dominican Republic, Ecuador, East Timor, El Salvador, Fidji, French Guiana, French Polynesia, Gambia, Ghana, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Iran, Jamaica, Laos, Liberia, Libya, Malawi, Mali, Martinique, Mauritania, Mauritius, Monaco, Mongolia, Morocco, Myanmar, Nepal, New Caledonia, New Zealand, Nicaragua, Panama, Papua New Guinea, Peru, Paraguay, Philippines, Réunion, Samoa, São Tomé and Principe, Seychelles, Sierra Leone, Somalia, St. Kitts and Nevis, St. Lucia, St. Maarten, St. Vincent and the Grenadines, Sudan, Suriname, Syria, Tajikistan, Tasmania, Trinidad and Tobago, Turkmenistan, Tuvalu, Uganda, Uzbekistan, Vanuatu, Venezuela, Wallis & Futuna, Western Sahara and Yemen
    • Zone 5 € 40.95

      Brazil, Republic of Korea (South Korea), South Africa, Taiwan, Thailand, Singapore, USA

Need more help?

Monday – Thursday
10:00 am – 01:00 pm

Envelope shipping without insurance ✉️

Maximum 5 pieces of selected articles can be sent with PIN AG only within Germany. You can find a list of the selected articles suitable for envelope shipping here.

  • National

    The flat-rate fee is € 1.95 and the delivery time is 3-5 working days.

  • International

    An international envelope shipping is not possible!